Returns & Exchanges Policy
Hello! Thank you for shopping at REALSELF. We understand that sometimes your preferences may change, and that’s why we offer an easy Returns and exchanges service.
Returns
If, for any reason, you are not satisfied with your purchased product(s), you have the right to submit a Returns Request. Here’s a brief overview of our Returns Policy:
- You can initiate a Returns Request by sending an email to us at HELLO@REALSELFSTORE.COM within 30 days of receiving your order.
- Please make sure to include your order number, a clear description of the item(s) you wish to return, and the reason for the return in your email.
- Our customer service team will review your request and provide you with further instructions, including the return address.
- Please ensure that the item(s) are unused, in their original packaging, and in a condition suitable for resale.
- Once we receive and inspect the returned item(s), we will process your refund or exchange accordingly.
Exchanges
If you prefer to exchange your item(s) for a different size, color, or style, please contact us at HELLO@REALSELFSTORE.COM. We will guide you through the exchange process and assist you in finding the perfect replacement.
Please note that shipping costs for returns and exchanges may apply, and they will be the responsibility of the customer unless the return or exchange is due to a mistake on our part.
We are committed to ensuring your shopping experience at REALSELF is hassle-free. If you have any questions or need assistance, don’t hesitate to reach out to us at HELLO@REALSELFSTORE.COM, and our dedicated customer service team will be happy to assist you. Thank you for choosing REALSELF for your shopping needs!